Wash Club LA - Los Angeles Laundry Service - Los Angeles, California

Carrie Higgins

I can’t believe I haven’t left a review yet, I’ve been using Wash Club LA since 2020! This company is a god send for somebody who hates laundry, that somebody is me. The idea of laundry paralyzes me. I literally open the app, place my order (if you’re new, roughly guess the weight, they’ll figure it for you), get my laundry close to the front door and hand it off to the always friendly driver later that same day. Next day, a beautifully folded stack of my clothing is delivered back to my front door. Always reliable, always nice and an indispensable service. I won’t post a pic of my laundry, but the folding is really impressive. Thank you.

Omolola T.

Amazing, cannot thank this company enough for taking care of my laundry. At $2.49/lb, it’s an extremely affordable end-to-end service: pick up, drop off, spot cleaning, air drying and folding. They even come with free reusable laundry bags on return and an app to manage your laundry. The staff is friendly and kind; the service is timely and unmatched. I cannot recommend them enough! I just wish they had a subscription where I could pay a fixed amount per month for unlimited laundry, but that’s asking for a lot haha

Christen Cromer

Imagine me-- a stressed out, balding? event planner, beads of sweat dropping down my face and a single prayer in my heart as I clicked Submit-- "Please, lord, PLEASE make it so that my linens can get clean tonight." I'm pacing around my office, readying to be fired. Then, all of a sudden... a vibration. I check my phone and it's a person named Tim. "Who's Tim?" Turns out Tim is one of the managers of WashClub LA, and my savior of the day. Knowing time was limited before I threw away the little bit of masculinity I had and broke down crying, Tim patiently explained that I booked my service after their usual commercial pickup times but that it wasn't too late to make things work.

This was literally within 10 minutes of submitting my request. It's literally crazy.

Tim then contacted one of the nearby drivers and asked that they come to my address to pickup-- essentially, talking me down off the cliff that I was soon to professionally jump off of-- and that driver came within, like, 8 minutes. Again, crazy.

I've never encountered that kind of promptness and receptiveness literally from any person or business. Definitely sticking with WashClub LA. Tim's there and he saved me from a panic attack. I'm grateful.

David Eynon

Really good experience! Download the app, schedule a time, enter credit card, estimate the number of pounds (they adjust it), set the delivery time, it's folded neatly, smells really clean and fresh. Definitely recommended! They add service fees (which are reasonable and well deserved). Really great spot!

Kendall Beeman

I just got my first load of laundry back and it is amazing! They pick up and deliver in 24 hours and they have lower prices than any other service I found. Their prices actually make sending out laundry feel reasonable and worth it (especially during Covid!). Everything was folded so perfectly it felt so nice to get it all back. You also get a nice bag to use in the future and save on your first order.

Alex Bayer

Last week, my pickup window was supposed to be between 6PM-10PM, and they didn't call me until 9:48PM to tell me they'd be here at 10:15PM.

They also parked a block away from my place.

I asked them to call me when dropping my clothes off because they may have an issue finding my place. The next day, I received a text of drop off but it was nowhere to be found...losing my clothes.

I called their customer support and spoke to a woman in Australia who seemed to be drunk..? It was so weird, I can't even explain it. Btw, I had also called them several times and the blasé attitude before finally having someone take action on my behalf was baffling.

I was then put in the position to go on a scavenger hunt for my clothes, essentially trespassing neighbors' properties before finally coming across my clothes a block away.

Finally, someone from their office called me and gave me $10 of credit. Make what you want of that.

Now: I just spoke with someone at their office and he feels confident $10 was justified for a $27 job and an entire bag of clothes.
I asked him, "What happened if you did lose my clothes?" His response: "Fortunately we didn't." And "Please read our terms and conditions."

Luckily I know how to handle this situation legally, but most people don't. So I'd suggest just not dealing with this company. And if you run into any issues, feel free to contact me.

The one positive is everything I asked to be hang dried, was. So out of fairness, I'm giving them 2 stars instead of 1.

Paris Bernhardt

My washing machine has been broken for several weeks and it’s become unusually difficult to get it repaired or to get a new one installed. Finally, after failed attempts a friend recommended Wash Club LA for my build up of dirty laundry. WashClub driver was on time for the pickup and the 24 hour return of my laundry. They charge by the pound and I sent my items out in trash bags. I opted for chemical free detergent which is a nice touch. Returned were beautifully folded items in a carry on style bag. In the last month almost every task has been difficult for one reason or another. WashClub was the only one that was smooth sailing. I will use them again. So worth the money and to get to have nice clean kitchen towels and pajamas!

MAXIME MONNET

Établissement propre, ouvert tout le temps.
Personnel présent et sympathique.