Universal Cleaning Services LLC - Upper Marlboro, Maryland

Daisia Robinson

I recently had the pleasure of experiencing the outstanding service provided by Universal Cleaning Service, and I must say, it exceeded all my expectations. Jerome, the cleaner assigned to my residence, was not only fast but also incredibly thorough, leaving my carpet sparkling clean.

Jerome's attention to detail and dedication to his work truly stood out. He tackled every corner of my home with precision and care, ensuring that no spot was left untouched. His professionalism and friendly demeanor made the entire experience enjoyable.

I am so impressed with the quality of service provided by Universal Cleaning Service, particularly Jerome's exemplary work ethic. As long as I live in the area, Jerome will have my continued patronage. I highly recommend Universal Cleaning Service to anyone in need of top-notch cleaning services.

Thank you, Universal Cleaning Service, for your exceptional service and for employing such dedicated professionals like Jerome. You have gained a loyal customer in me.

Audrey Scruggs Horan

We had some plumbing issues in our basement bathroom that resulted in gross soggy carpet but Jerome was able to assess the area quickly and leave us with great results (he went above and beyond and did the other rooms in the basement as well!) Really appreciate Universal Cleaning’s friendly, speedy service. We will definitely use their services again in the future!

Yusuf Jalal

Universal Cleaning Services has been entrusted with cleaning my apartment for almost half a year (once every week) and I must say, for the consistent level of service I have received thus far from their cleaning crew, it’s been quite the relief, amongst other positive emotions, for my family! It wasn’t easy selecting a company for your home cleaning needs that could fulfill all your requests at a reasonable price.. You could probably imagine if you were looking for a reasonable maid service for your home. The process of landing at Universal Cleaning Services LLC involved weeks of online searches for quotes from numerous vendors around my area that fit my individual cleaning needs. Luckily, an attractive quote came back from one vendor that offered all the services I needed (plus more) for a reasonable rate. I contacted the company, set up my appointment, and after the first session, me and my wife were completely satisfied with the level of cleaning and the politeness of the employees (the fact that they could speak English was a big bonus too) that we became regulars and have been happy customers since. The only drawback I experienced however was seldom misunderstandings with the manager about communication preferences, scheduling and price but all that has been cleared after cordial discussions. Overall, I would highly recommend Universal Cleaning Services for all your housekeeping needs, they even detail your car if you want. Definitely check them out if you find yourself stuck looking for someone to help with the upkeep of your home. I know it’s not easy to place your trust in someone when you have people entering your sanctuary but I promise this company may just be worth your while, you won’t be disappointed!

Travis Young

Juanita was very professional with booking, I was able to get a window between 6-7am . Dave arrived around 6:15-6:30 and was done by time I drop my boys off for school at 8:10am. And my carpet looks AMAZING. I had stains from traffic, spills and dog urine. I highly suggest them and will definitely use them in the near future.

Fred Rattliff

This service was available with less than 10hrs notice. My tenant moved out and I needed the apartment carpet cleaned for a showing the following day.

The tech Jerome was ontime, introduced himself as the boss, was shown the job and proceeded to explain how he would eliminate the carpet dirt and stain.

He did a prebuff, which agitated and lifted the dirt, then the other tech did a thorough steam cleaning. They went back over a heavily soiled spot when asked.

The overall experience was an Excellent one. The price was fair and the work was excellent, so I gave a good tip. I highly recommend this service over it's Angi's list competitors!

Fred

S Caine

I can’t say enough about Jerome and his great service. My carpets were practically destroyed due to heavy traffic, pet stains and damage…along with a very busy (and messy) toddler. I was on the verge of spending thousands of dollars to get new carpeting throughout but decided to give Universal a chance based off the good reviews. I was not disappointed! Jerome’s attention to detail, his meticulousness, his care and pride in his work and his overall kindness was more than I could have asked for. I NEVER leave reviews but I was so impressed with his work how could I not! Thank you, I definitely recommend 1000 percent!

Pamela Lloyd

So I had the pleasure of having universal cleaning services to my home. Most recently I went through some renovations in my carpets took a beating! I saw the reviews so it didn't take much convincing to give them a try. My service man was Dave. Extremely courteous, professional and personable. He laid out all the choices and then went to work. My house smells like a lemon orchard in the best way. My rugs look brand new. I highly highly recommend them.

Kevin C

I recommend Universal Cleaning Service LLC for anyone looking for a reliable and professional cleaning service. They did a great job with my apartment move out cleaning, and they were very responsive and punctual throughout the process. They gave me an accurate quote, confirmed the appointment several times, and showed up on time. They were friendly, courteous, and efficient, and they left my apartment gleaming. I was happy with their work and their customer service. Thank you, Universal Cleaning Service LLC, for making my move out stress-free!