SPIC AND SPAN. Home & Office Cleaning - Berlin

Cristofer Campos Plua

En este ultimo año he tenido que viajar mucho por motivos de trabajo, a parte en mi tiempo libre me dedicaba a otras cosas fuera de casa, como estudiar, o ir al gimnasio,por eso estoy muy satisfecho con el servicio que me ofreció spic and span, me ahorra mucho tiempo, y me hace mas sencillo el dia,siempre muy atento a todo detalle, desde que encontre esta empresa, siempre contrato para que este todo en su punto.

Jenny Caiza Ramírez

Acabo de contratar el servicio de SPIC AND SPAN una vez más , soy una persona que viaja mucho dentro del país, por lo tanto no me queda tiempo para encargarme de la limpieza por eso confío en el servicio de estos chicos y estoy muy a gusto porque me despreocupo totalmente de mis tareas del hogar y por las tarifas que tiene merece la pena dejar ese tiempo para un rico café ggggg

Diego Bueno

Por motivos laborales , me queda poco tiempo y ganas de ponerme a limpiar en casa, por eso me siento muy satisfecho con el servicio que me ha ofrecido spic & span , son muy profesionales y seguiré contando con sus servicios.

Alejandrina Menjivar

Estoy muy satisfecha con el servicio muchas gracias

Marta Menjivar

Excelente servicio

Alexa Greif

We had a good experience in the beginning, it appears easy as you can schedule online. However on our first appointment, there were challenges in getting into contact with our cleaner. But the actual cleaner we had for several months was absolutely wonderful. This cleaner (sadly for us) got a new job and had to leave. In attempting to coordinate a replacement cleaner, we found the contact assigned to us was inconsistent and poor with communication. Customer service was very responsive via email but after three separate rescheduled attempts, the new cleaning service scheduled never actually came, resulting in wasted time and frustration. We have found this result to be unreliable and ended up canceling. It seems that this company is not actually a cleaning company but instead may be working to contract outside providers within the geographical area of service, there could certainly be improvements in communication and coordination of services from the actual cleaners we would be working with.

Jayden Ireland

The cleaner didn't even show up for the first appointment. When I asked support about this they said they would look into it and never got back to me.

Edit: My cleaning was scheduled for the 28th of JUNE. The email they are referring to said "Unfortunately, some team members are fully booked for the 27th of July," referring to the next scheduled cleaning service.
I really implore you to explore other options if you don't wish to receive this kind of treatment from their support team.

thedabaraxx

Terrible cleaning for a high price.
I’ve been talking for about a week with the office to schedule a cleaning while I was abroad. They were nice and responsive. Too bad that whatever we’ve decided hasn’t been taken under any consideration by the person who “cleaned”.
I was told that 2 hours for a deep cleaning wasn’t enough. My apartment was already decently clean, and it’s less than 50 sq. The only reason why I payed €40 per hour, was to clean the oven.Anyway, I trusted their judgment and I said that I would have paid for 3 hours. Again, I was ready to pay a “deep cleaning” cost for a regular cleaning of a small already clean apartment, plus the oven and the mattress.
I also asked if the cleaner could have kept the keys and they said yes.
I was over the moon!
Then the reality...
My friend went to open the door. The cleaner was late. He had no clue about the keys. So I had to figure something out last minute. He called my friend back because he couldn’t figure how to open the water. He left after two hours.
Because of their lack of communication and professionality I lost a tenant. Here comes the pics that I received from him.
I asked for a refund and they sent me pics of what was cleaned for €80.
Since I clean my house by myself I can tell that what I paid wasn’t worthy.
Plus they had the guts to tell me that 2 hours wasn’t enough. I suggested they checked the emails where I said that I was up to pay for 3 hours, because I needed a clean apartment. If you charge €40 per hour per person you need to be the best ! They’re far far away even from being good.