Peachy Clean Home & Office Services - Dallas, Texas

Trisha Hewes

I don’t ever leave a bad review unless it is worth saving a future customer from dissatisfaction with this company. Sorry this is long. If you want to be spared the details, just make sure you do a THOROUGH walk through of the post cleaning session to make sure nothing of yours is damaged! That’s the mistake I made and I own that lack of judgment. However I still think the owner should’ve at least compensated back the hefty tip I left. I only left a tip because I felt bad as the cleaners appeared older aged, spoke minimal if hardly any english and took them over 3 hours to finish the job.

I used Peachy Clean for a move out cleaning years ago and was pleased. I believe the owner may have cleaned our apartment. (So I called on this company for a deep cleaning recently and was hoping to move forward with regular cleanings as I’m getting ready to turn my property into a rental). Now that the company has probably grown in size, owner has not perfected QUALITY CONTROL with her hired help. Recently had a deep cleaning service of kitchen and bathrooms done 6/18/20. Contacted her day of cleaning to let her know that cleaners did not wipe down baseboards, owner addressed that right away so ? for owner. Employee immediately came up to me and told me she wasn’t done yet so that’s why baseboards weren’t done (I’m pretty certain this was a lie since she was caught not completing her work thoroughly). Also one of the cleaners was using her cell phone (on speaker) while working. Before cleaners left I only took a quick glance and trusted the rest of the job was done well since they knew I contacted the owner already. That evening I use my stovetop and noticed MAJOR scratches, contacted owner, she sounded concerned. She asked the cleaners what they used to clean and they told her soft sponge (duh of course they’ll tell you that, they don’t want to lose their job). The same evening I can barely open my freezer door, I believe it is frozen shut maybe due to water freezing in areas it shouldn’t be (drawer tracks). The cleaners had poured about a gallon of water in the freezer drawer I guess to wash it out? I turned I blind eye when I saw that, I figured they knew what they were doing. I also chose not to bother the owner about this issue. Yesterday I noticed that my glass shower doors had MAJOR scratches as well! I’m livid at this point so I contact the owner and she asked her employees again and they deny again. I regret paying too early and before doing a thorough walk through post cleaning; lessons learned. Currently disputing charges with Paypal (that’s how wrong I think this issue was handled by the owner).

I read some of the other reviews last night and noticed that most of the poor reviews were from recent years rather than when company first started. Hopefully she will notice a pattern there. Hope this review helps a future customer to be more diligent than myself. Take care!

Patty Kerbs

Rachael is one of the best house cleaners we’ve ever had! Our house is spotless when she leaves! Love her as a person and cleaner!

Paula Stewart

I’ve had this wonderful company clean my home several times, in fact, they are the only cleaning company I use. It’s wonderful to come home to a spotless home and not have to worry about a thing. Every one of the crew have been terrific and I highly recommend this company to all. ?