MorningStar Commercial & Residential Services - West Palm Beach, Florida

Francine Villiere

My husband and I had the pleasure of working with Izzy on securing our new place, and the service was amazing. As we made preparations to move out of our apartment, Izzy and the team worked diligently to ensure our new home was ready for us. Communication throughout the entire process was outstanding, with all our inquiries promptly addressed. Izzy went above and beyond to keep us informed every step of the way. Having dealt with numerous companies in the past, I can confidently say that this experience has been the best by far. The outstanding customer service we received has solidified our desire to continue working with this company in the future.

Jacob & Elizabeth Wilson

I have nothing but great things to say. The cleaning was meticulous !! I love it. We have kids so the house is always messy. I love the relief

Lisa Tabor

My condo building was going through concrete restoration. The amount of dust was terrible inside. I have used this company a few times before just for normal cleaning and always very happy. Today they came out for a deep clean, they literally got every little nook and cranny, and my place is 100% dust free. They did an amazing job. I would recommend them for normal cleaning or deep cleaning

Allison Huffman

After having a not so pleasant experience with a previous cleaner that charged double for her services we decided to give Morningstar a try. We were blown away with the results and responsiveness. Will recommend them every chance I get.

Brandon Holst

I’ve been using Morningstar for 3 years and they always do a spectacular job. I would recommend them to anyone in need of cleaning services.

Ruth RH

I hired Izzy for several months last year to clean my home, which I also rent out as a vacation rental. During off-season, my rentals are irregular and last-minute, but we had an understanding this was the case. My cleaning time was between 11 am and 3 pm, because that was the time range when guests checked out and checked in.

At first, the cleanings went very well, but most of my guests also left the house relatively clean. I did find it strange that he told me, "My girls don't scrub." and that left me concerned. I thought perhaps that was standard in Florida (I've since learned it is not). Things went awry after my first messy guest. The cleaners left burnt on marks on the stove and chunks of soap and other stains in the shower (see photos). Fortunately, I was the one to arrive home and a guest never found this mess or my near 5-star rating on AirBnB would have been affected.

Then, I hired Izzy's handymen to do some installations for me. We had several issues and apparently misunderstandings. However, amongst the issues were that, after a lengthy discussion about where I wanted the wiring to come out of the wall, including a discussion about the fact that a piece of wood along the wall was clearly only decorative and thus would not prevent them from going all the way to the bottom of the wall, where I wanted the installation done, they cut a hole in the wall, pretty much right at eye level. My house is nearly 100 years old, so cutting a hole in this wall that now needed a patch (quite a poorly done one, I will add), was quite upsetting. The refrigerator currently covers this spot, but I plan a remodel of the kitchen within a year and this will be VERY visible.

The workman also washed up in my kitchen sink after working in the attic, despite the fact that there were dishes in there (I don't have a dishwasher, so I have no way to disinfect). They also did not clean up after themselves at all. Given that I pay Izzy's team to clean, I found it ironic that they left my place such a disaster. The living room, hall and kitchen were all quite disgusting.

Lastly, I had a reservation come up where I needed Izzy's team to clean, as per our agreement. He told me they were not available in the time window upon which we had agreed. As a result, I had to do my own cleaning. I suspect that he had already decided he no longer wanted to do business with me, but I wish he had just said so, rather than leaving me in that position.

I'm very disappointed with my experience with Izzy and his team. The first few months went great but things quickly went downhill.

Meghan Sziklai

Love Morning Star Cleaners! Very detailed, excellent job, easy scheduling, they are our go to!

M

I am not one to ever write bad reviews, but something that happened to me and my family, I believe, needs to be brought to light.
Hide anything of value, especially jewelry, and don’t expect to come home to a clean house, except maybe the first two services. After that, there was no effort.
Regarding valuables that went missing, the owners act like they care and want to make things right. However, as soon as they realize their general insurance covers nothing except damage to someone's property or slip and fall, they act like you and your jewelry never existed. Don’t bother calling because they will not call you back. The entire situation has been a complete violation of my family home.