MOLLY MAID of Northwest Seattle - Seattle, Washington

Sendy Bustillo

Exelente

Will Godfrey

Management was communicative and attentive towards my needs and special requests regarding my old wood floors. They followed up with me after my clean to address and issues and make sure the work met standards. The clean itself was very efficient.

Shanti Chava

First time I booked Molly maid a few months ago, the service was impeccable. I was disappointed this time because I did not think the cleaning was as thorough as anticipated. In fact, some of our items were damaged. We bought new expensive stone mats and to my dismay I saw that the cleaners had walked on them (see photos) and I am unable to remove the dirt footprints. Additionally, there were spots not cleaned as well please see photo.

UPDATE TO REVIEW:
I was appreciative of Molly maid for the prompt response to this experience. They made the extra effort to contact me and even offered to schedule a re-clean for free. Hence, I updated my rating. I am willing to give Molly maid another chance in the future for cleaning services because besides these few misses, they were overall very very good.

Colleen Bond

The more I think about this and discover new problems the more upset I get. I paid an exorbitant amount of money for cleaners who went through my things, threw things out without asking, moved things to at best annoying locations at worst so far from their original location that I can't find them. This work is amateurish and not at all worth the price.

Kathy Hoxit

Our experience of Molly Maids has been a good one. They do a deep cleaning every two weeks, and we really appreciate their attention to detail.

Daniela Robles

They were super professional from the beginning. Coming over to give us a quote, and then the cleaning was amazing. The team was thorough and respectful. Definitely will be using their services again.

Val

I was incredibly disappointed with the cleaning. Although I was told a list of things that would be covered, like baseboards, not a single baseboard was touched. The vacuum was pitiful, and some surfaces were missed- like the dishwasher handle, still so dirty and the inside of the fridge handles. One floor wasn't even cleaned, they just moved around a small rug and pushed the dirt underneath. One of them broke my pillow cover. It was a super half-done cleaning job. I will never be using it again and do not recommend it.

Carlos Camacho

Great service, quick to respond and very professional. I don’t know how it compares price-wise to other services but for us it has been worth every penny.
Recently we had an emergency and had to cancel last minute and they were super understanding, rescheduled and waived the fee due to being an unexpected situation. Definitely will stick with them!
As for the cleaning itself, I am impressed how clean my house is, I don’t think I’ve ever been able to have it as clean as they leave it once they are done. Just a random detail, they clean my espresso machine without me asking and it just makes my day to have a clean machine in the mornings.