iQ Home Care - Washington DC - Washington, District of Columbia

iQ Home Care - Washington DC, ubicada en la dirección 1155 F St NW, Washington, DC 20004, es una empresa que se destaca en el servicio de limpieza. Con una amplia gama de especialidades que incluyen: servicio de limpieza doméstica, servicio de limpieza de alfombras, servicio de limpieza, servicio de limpieza de canalones, asesoría en iluminación, servicio de limpieza de azulejos y servicio de limpieza de ventanas.

Esta empresa es liderada por una mujer empresaria, quien ha sabido posicionarla como una opción confiable y eficiente en la ciudad de Washington DC. Uno de los aspectos que más valoran los clientes es la atención personalizada que brindan, siempre dispuestos a ofrecer soluciones adaptadas a las necesidades específicas de cada hogar.

Ofrecen estimaciones en línea y servicios en el lugar, lo que facilita el proceso de contratación y permite a los clientes tener una idea previa del costo de los servicios. Además, su personal es capaz de brindar asistencia en otros idiomas, lo que los hace una opción accesible para una variedad de clientes. Es importante mencionar que se requiere una cita previa para poder disfrutar de sus servicios.

En cuanto a las opiniones de los clientes, iQ Home Care - Washington DC cuenta con 120 valoraciones en Google My Business, con una opinión media de 4.3/5. La mayoría de los comentarios destacan la calidad del servicio, la puntualidad y la profesionalidad del personal.

Opiniones de iQ Home Care - Washington DC

Leah Hershey

1/5

Very disappointing experience. I have been a customer for three years and have found the cleaning service adequate and convenient (easy to book, easy to reschedule). I had an incident last year when a $100 ceramic dish was broken and had to negotiate with the team to credit my account for the amount. During my last cleaning a priceless gold bracelet went missing - I alerted IQ cleaning immediately and they told me that the team did not remember seeing the bracelet and offered to send the same team back to “look for it”. I tried to take the management team at their word, hoping that the bracelet had been misplaced while cleaning, but I could not find it myself after looking thoroughly. It was also not convening for me to have to schedule a time for the cleaning team to come back to look for the bracelet they misplaced (or took). Today after my next regularly scheduled cleaning, a bottle of dish detergent is missing. It’s so odd because while this item is less valuable, it’s incredibly inconvenient and annoying to have this taken whether intentionally or not. I will be canceling my service tomorrow and cannot warn against this company enough. Shame.

Nicole Joseph

1/5

Don’t book here. 1) you will not get a deep clean 2) Staff is rude(specifically Ray) and will up charge you. When I asked to speak to the owner she laughed and “so do you want to book with us?” As a client for 5 years you would expect a bit more professionalism and respect but they’re gone downhill. I ended up booking with spekless cleaning services they’re so much better!!! I got an appt today with Spekless after IQ cancelled on me 20 minutes before my scheduled cleaning. i told them i had a broken finger injury and prepped for them to come and they said they didnt care.

Noureen Akber

2/5

We got a deep cleaning with them and ultimately they did everything we asked for but it took a lot of oversight and things that you would think would be obvious like mopping the bathroom floor not just vacuuming, cobwebs, moving small things as you mop not just mopping around them were missed. We have a dog food mat and I had to specifically ask them to pick up the mat to mop not just mop around it. Also there were a lot of let me call and ask situations, like just wiping a baseboard when dust was stuck on it. Would have been nice if you could just trust them to do a quality job since we got the deep clean for a reason.

Robert Mahowald

5/5

iQ Cleaners were terrific for us. They showed up just when they said they would, they were polite, but efficient and hard-working. They left, taking all the dirt with them, and I hope to have them back again soon. A good bargain!

Fan Lu

5/5

I am very happy with IQ cleaning services and I have used them for couple times already. Their service is outstanding and the results are way beyond my expectations. I highly recommend them to anyone in search of a reliable and top cleaning service for their home.

A Mari

5/5

Most crews go above and beyond to make sure they clean everything, very professional. I have always had them show up earlier in the time window. The only "con" I would say is a lot of crews don't speak English so if there is something specific you need to communicate, pull out Google translate ❤️

Laura Greenwood

5/5

Been using them for years and always happy with the results. Always available within a day or two and very reasonably priced for the quality they provide. Their teams are efficient and pay attention to detail. They also do little extras to make the place look cute and tidy not just clean. I highly recommend

Kelsey Lipson

5/5

This is my 2nd time using iQ for a move-out cleaning and they did fabulous, once again. No dusty surfaces, bathrooms looked like new, smelled fresh, and detail oriented. I accidentally left some dishes in the sink and they even cleaned them for me and called to confirm they shouldn't throw out a couple items! Will continue to use them!