East London Cleaners - London

Jasmine Uryas

Worst experience ever. We didn’t chose this company, was the company that the estate agency Keaton’s was using for the end of tenancy cleaning of the flat we were going to move into. When we first came into the flat after the cleaning, the flat was simply dirty. Dust was everywhere, limescale haven’t been removed, mould in the shower, mould in the dishwasher, stains all over the place, etc… we thought they didn’t come at all. So we contacted the estate agency and they told us they came but if we weren’t happy they could come again, but they couldn’t come before we moved all out stuff in because they were fully booked before! So they supposedly came for another round after we moved all the boxes and the furnitures in, which is not ideal… Well, we came into the flat after they supposedly cleaned it again and it was exactly how we left it! We couldn’t even smell the cleaning. There even was a piece of toilet paper in one of the WCs that we left from the day before and was still there after their second round of end of tenancy cleaning, this proves they didn’t even clean the toilet! Dust was still everywhere, together with mould and stains. We even found a bunch of accumulated pet hair in the washing machine… so no, not a professional service AT ALL. We booked a end of tenancy cleaning for our old flat with another company and it was spotless! So I really don’t understand how this agency can still be in the business… we certainly know that if we have used their service for our end of tenancy cleaning of the old flat we would have never seen our deposit back!
Do yourself a favour and avoid this company. Also, ask the estate agency if they are using this company beforehand as the last thing you would like to do is move into a dirty flat and do the cleaning yourselves while you unpack.

Nafisah Baba

George was very prompt with his replies and was super helpful! The job was perfect - saved us with our deposit! Thank you so much - would 100% definitely recommend!!

Menghini Alessio

We had a terrible experience with this company. They were supposed to do an end of tenancy/deep cleaning into the flat we were moving into and we never found a flat so dirty after a cleaning. Even my normal cleaner who comes alone and does normal superficial cleaning does a much better job. We complained, showing pictures of all the things they didn't tackle and they came again but all the things were left exactly as they were, with pictures proving it. I'm sure they will reply nicely here on Google reviews but then they will continue to ignore the private emails... So be very careful if you decide to use this company.

Sheila Atuona

Absolutely awful experience!
George appeared flexible and understanding, when I explained that I needed my flat to be cleaned properly; my son would be coming home after being in intensive care for over 5 months. George made all the right noises, as if he understood my need, even highlighting his experience cleaning for estate agents, so I believed he'd be the person for the job, on 15/12/2018.

When I returned to my house, the first thing I noticed was that the light in the landing still had cobwebs around it. Same for the living room lights and ALL the lights in the room.
He hadn't even bothered to move the shoe rack to clean behind it.
The draining board didn't even get a look so the limescale was still blatantly encrusted on the surface.

I tried to call George, just after Christmas, to hear his reasons for not completing the job. He didn't reply and I am disappointed. Don't use George's services. He is a waste of time and a waste of money. In addition, he is a spiteful and mean man who didn't care about the importance of a clean home for a sick baby. Despicable.

Im happy to send pictures as this platform doesn't seem to allow it.

Beth Gray

This is one of the worst cleaning companies in London. They were paid for a deep clean in a terminally ill man’s flat and to remove rubbish. They sent unprofessional men to take rubbish away left it piled up in the garden they did not clean anywhere in the flat. George is a disgrace do not be fooled. He apparently will never work for the Harringay council again he’s been reported for doing a totally disgraceful job on a very vulnerable man. Appauling

B Surakatu

I’m really pleased with the service provided by George and his team. I found George and his team to be very professional and efficient. I would highly recommend East London Cleaners

Claire Morgan

Very professional and super friendly - arrived on time and did a great job for our end of tenancy clean. Highly recommend! 5*

Caroline Dube

East London Cleaners SPRING cleaned my flat and balcony last weekend and l was very happy with the work done...great, friendly, professional team, I highly RECOMMEND them!!