Aloha Maids - Newport Beach, California

Dirección: 4570 Campus Dr Ste 100, Newport Beach, CA 92660.
Teléfono: 9496256427.
Página web: alohamaids.com.
Especialidades: Servicio de limpieza doméstica, Servicio de limpieza de alfombras, Servicios de limpieza, Servicio de limpieza de tapicería, Servicio de limpieza de ventanas.
Otros datos de interés: Estimaciones en línea, Servicios en el lugar, Entrada accesible para personas en silla de ruedas, Espacio accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas, Sanitarios accesibles para personas en silla de ruedas, Sanitarios unisex, Amigable con LGBTQ+, Espacio seguro para personas transgénero, Se requiere una cita.
Opiniones: Esta empresa tiene 331 valoraciones según Google My Business.
Opinión media: 4.7/5.

Ubicación de Aloha Maids

Aloha Maids 4570 Campus Dr Ste 100, Newport Beach, CA 92660

Horario de Aloha Maids

  • Lunes: 7 a.m.–7 p.m.
  • Martes: 7 a.m.–7 p.m.
  • Miércoles: 7 a.m.–7 p.m.
  • Jueves: 7 a.m.–7 p.m.
  • Viernes: 7 a.m.–7 p.m.
  • Sábado: 7 a.m.–7 p.m.
  • Domingo: 7 a.m.–7 p.m.

Aloha Maids es una empresa de limpieza doméstica que ofrece una variedad de servicios para satisfacer las necesidades de sus clientes en Newport Beach, California. Ubicados en la dirección 4570 Campus Dr Ste 100, Newport Beach, CA 92660., este negocio se destaca por su compromiso con la calidad y la satisfacción del cliente.

La empresa cuenta con una amplia gama de especialidades, que incluyen: servicio de limpieza doméstica, servicio de limpieza de alfombras, servicios de limpieza, servicio de limpieza de tapicería, y servicio de limpieza de ventanas. Además, ofrecen estimaciones en línea, servicios en el lugar, y espacios accesibles para personas en silla de ruedas. Todas estas características hacen de Aloha Maids una opción ideal para aquellos que buscan un servicio de limpieza confiable y efectivo.

Otros detalles interesantes sobre Aloha Maids son que cuentan con estacionamiento y sanitarios accesibles para personas en silla de ruedas, así como sanitarios unisex y un ambiente seguro y amigable para las personas LGBTQ+. Es importante mencionar que se requiere una cita previa para solicitar sus servicios.

Las opiniones de los clientes hablan muy bien de la empresa. En concreto, Aloha Maids tiene una puntuación media de 4.7/5 según 331 valoraciones en Google My Business. Este alto nivel de satisfacción se debe en gran parte a la atención al detalle y la profesionalidad del personal de limpieza, que siempre se esfuerzan por superar las expectativas de sus clientes.

Opiniones de Aloha Maids

Aloha Maids - Newport Beach, California
Miss Kym
5/5

Eunika & Ziggy did an ah-mazing job! Everything is spotless, including the tops of appliances, glass surfaces, and baseboards

Aloha Maids - Newport Beach, California
Sylvia Ha
5/5

Blanca Guzman and her assistant cleaner did an amazing job! I needed a lot of help with the bathrooms which had a lot of hard water buildup on the transparent glass sliding doors. Blanca was able to get rid of the hard water stains and left the bathroom sparkling clean! The beds were made, all floors were vacuumed and the rugs are completely clean. All pet hair was addressed and she managed to get the majority of the cat hair out of the rugs and the furniture. Blanca even made nice vacuum stripes on the upholstery! The house smells very clean. I had asked her to clean the stove and the small convectional toaster oven, and they looked great! All my electronics were wiped down and they even wiped down the gaming controllers. Highly recommend Blanca and her assistant!

Aloha Maids - Newport Beach, California
Nichole Glowin
5/5

Natalia and her team were awesome! They did an amazing job cleaning my grandmas home and got it clean and sparkling. They were fast, efficient and super sweet. Would recommend this team and would use again.

Aloha Maids - Newport Beach, California
Andrew Parker
2/5

This was our first time hiring a maid service so we went to the provider with the most reviews, unfortunately we didn't experience the same as others and are left confused and disappointed.

We ordered a "Double Deep Clean" including "Inside the Oven" and "Scrub Tile and Grout". We have a 2B/2Ba apartment that is ~1,200 sf. We paid +$350. Our maid was here for just about 3 hours, so we paid over $100 an hour for the service...

While our maid was very nice and did a good job with the appliances (sinks, oven, bathtubs, etc.) in the unit, overall it was incredibly (I mean incredibly) overpriced for what we received. Considering we ordered the "Double Deep Clean" (which has no real description of what we would receive), we expected a really deep clean in return... There are streaks and crumbs still on our floors, our couch has stuff on it and doesn't look like it was vacuumed, and there are scuffs on the walls that were not touched. Additionally an item of ours was broken in the process and while I understand mistakes, this combined with the other frustrations was worth mentioning.

To be honest, the a-la-carte style of ordering on their site feels more like a money-grab than convenience. It feels like a way to just charge more per item that a lot of our friends' cleaners just include in their typical servicing. It's hard for me to believe that majority of the +$350 we paid is going to the cleaner which leaves me guessing where most of our money went to when we don't see the value in our cleaning.

For those that don't notice, it says that Aloha Maids is a referral service on their site and when contacting customer support they keep saying "referred cleaner". Seems like Aloha Maids is a marketing agency that contracts out/refers cleaners in the area, meaning you pay Aloha Maids a cut that doesn't go toward the cleaning. That's all fine if the quality is good, but with the price we paid and the service we received, it makes me think that cut is much larger than necessary.

The two stars is solely to the cleanliness of our appliances, other than that we could've done a better job ourselves in less time and less money.

EDIT: Aloha Maids did reach out regarding the situation and gave us a partial refund for our issues.

Aloha Maids - Newport Beach, California
MAA Arrington
5/5

First of all, I would like to thank Liza, Mykola and Ninalana for the amazing job and first of all coordinating my move out clean but also doing the move out clean. Clean of my three bedroom, 2.5 bathroom home. Both my son and I were happily surprised at how the job they did made the interior look like it was freshly built. Even though it was a 30-year-old home. We were literally stunned that how amazing everything looked. My son also said that they were super friendly and they worked with him as he was finishing up removing some last minute household items just as they were walking in. I highly recommend. Aloha maids. They are very easy to work with from beginning to end and very friendly and every way. They are Mahalo!

Aloha Maids - Newport Beach, California
Caitlin Higgins
1/5

DON'T DO IT. I know it's easy to book online, and I know that you'll be compelled by the visual pricing tools - but IT'S NOT WORTH IT.

The cleaners that Aloha Maids contracted my work out to broke pieces in my house, spun them around to hide the damage, and then disappeared off the face of the earth after I discovered the damage (they're currently refusing to respond to both my AND Aloha's contact attempts). Aloha has totally shirked the blame, saying that they had to work it out with the cleaner (who again, has ghosted).

If you get a good cleaning company, great! But there's also the probability that you'll end up being assigned a company with terrible reviews, like I did. (This doesn't even begin to cover the mediocre cleaning job - rugs were left unvacumed, showers left untouched, etc.). I still gave good tips ($40/person on a $160/service) and by my third service, the cleaners were bringing FOUR team members and doing less work - I've never felt so ripped off in my life, especially while tipping 100% on the (subpar) services rendered!

I know booking someone directly on finding someone on Nextdoor is a way bigger hassle, but it's just not worth the risk. You can't trust these people to care about the quality of cleaner they send into your home, and they WILL NOT be helpful on the backend if anything breaks.

Aloha Maids - Newport Beach, California
Wilson Mamian
5/5

I needed a move-in cleaning special when I called him at first I was skeptical, but they came on time cleaned very fast and did a deep clean. Very polite people. I was actually impressed on how well they did absolutely will use them again.

Aloha Maids - Newport Beach, California
Susie Madaras
5/5

My mom hadn’t cleaned her house in many many months. It is spotless now! They were very friendly as well.
I highly recommend!

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