Dirt Finders Maid Services - Evansville, Indiana

Carla Aldrich

I had my house deep cleaned and now have bi-weekly maintenance. It is wonderful! The staff are pleasant, industrious and careful. I didn't even realize how dirty the house was -now it sparkles and shines!

Regina Smith

Great company to work with! Courteous and tries very hard to accommodate my busy schedule!

Danielle Trotter

I found this company on google as I was new to the area and looking for a cleaning company. When scheduling a consultation I communicated to the receptionist that I keep a clean home, so I wouldn’t pay to have a deep cleaning done first as I was told this company requires. I don’t mind that they require it but I’m not willing to pay for that as it isn’t needed. So I asked her not to waste my time or the consultant that would be coming out, and that if it isn’t a possibility to start a service without the deep clean I wouldn’t need their services. She stated she would pass that along and if they couldn’t she wouldn’t send someone. Well I planned my day around a daytime consult to find out the owner refuses to start service without it. Again I don’t have a problem with that policy, but the appointment shouldn’t have been made for me as I made that clear. It was a wasted morning because they didn’t respect my request on the phone. That is why I’m leaving this review. They may do a good job at cleaning I’m not sure but they weren’t respectful of my request or time.

Kerry Deardorff

OVERPROMISED, UNDER DELIVERED!
I don't consider myself overly picky, but if I am paying for a service, I DO expect to get what I am promised and what I am paying for. That is simply not what I got from Dirt Finders.
During the initial estimate, they will be super nice and tell you all of the things you want to here. Once you sign up, the niceties go away! Furthermore, when I called to express my concerns, rather than offering to have someone come back to address missed areas (as their website and literature promises) or even hear me out, they instead argues that I am "never going to be happy". I suppose that is true - I am never going to be happy about being LIED TO!

Pros: I am struggling to find any "pros". I will say is that *most* of the crews that came to clean were very friendly (can't say the same for the office staff!). Also, on the first cleaning, they knocked a shelf off a wall and they did have their maintenance person come rehang it for us.

Cons: Wow - where do I start?
- They require an initial "deep clean" regardless of the state of your home. We told them that we'd lived in the apartment less than 2 months and had had regular cleaning since we moved in. They still required an initial "deep clean" (more on the that later).
- At the initial walk-thru/estimate, we were told that we'd receive a call the day before our service day to confirm our cleaning AND GIVING US AN ESTIMATED TIME OF ARRIVAL. They do call the day before, but (even when I asked) they often were unable to tell me when they'd arrive. Also, I requested afternoon cleanings which they said they would note and try to accomodate. In one case, we literally were told 10 minutes before they arrived at 8:15 AM! Except for one instance, they NEVER came in the afternoon. And there was absolutely no consistency to their arrival times, making it very difficult to make arrangements for work, pets, etc.
- I paid nearly double the amount of a bi-weekly "regular" cleaning for their so-called initial "deep clean". They cleaned for less than an hour and missed MANY areas I'd expect from a standard cleaning - didn't dust blinds, didn't dust all shelves, window sills were not cleaned, etc.
- During EVERY regular cleaning, at least one area was missed. Even when I called and asked them to make sure that they got it next time, it was still missed. Examples include - a very obvious coat rack with shelf in the entry way was almost never dusted; blinds were often not dusted; window sills were usually not cleaned; night stand wasn't cleaned (despite me making sure that it was completely free of any obstructions); trash cans often overlooked/not emptied.
- Objects such as trash cans, rugs, etc. were often moved - in some cases to completely different rooms - and not put back in place.
- They take ZERO responsibility for ANYTHING. If you are unhappy they basically tell you that it is YOUR fault and that you are not a good fit for their business.
- Don't believe anything in the "Customer Guidelines" and other literature they give you. "Satisfaction Guaranteed" basically means, "if you aren't satisfied, we will tell you why it's your fault."

David Goebel

The customer service was amazing. The technician did a great job.He answered all my questions and also gave me tips on keeping the carpets clean. The equipment that he used was amazing and in great shape. I would recommend this company to anybody that needs their carpets cleaned!

Shane Wycoff

I used this company to clean our grout and carpets when we were selling our house. I was told the grout would look brand new. There was minimal difference and many spots were not even touched. They did agree to come back out and clean again. However, the second time they came out, they hit a water line that came up from the floor to the bathtub. The line broke and I had no idea until an inspector noticed as we were no longer living in the house. I called and left a message. The lady that called me back said she would have the owner call me. To my knowledge I was never contacted from the owner. I never saw a missed call or voicemail. The quality of cleaning was not great and lack of communication is in professional. I would not use this company or recommend.

Kelly Berry (Bean)

The Best of the Best vote for this locally owned business Quality service, prompt and trustworthy team members, dedicated and experienced management and owners. Currently offering MAID SERVICE, CARPET AND UPHOLSTERY CLEANING and PROFESSIONAL PAINTING (commercial and residential ). This rapidly growing business is the Bling of clean . Call them today

Andy May

Great communication and expectation. Cindy made the company proud.
Well done on all parts of their business!