MaidPro Hudson - Port Richey, Florida

Marie Mitchell

Incredibly disappointed. We were getting ready to put our house on the market to sell, so we purposely used what we thought was a reputable company to do a deep clean on our house. The maids came and spent numerous hours at our house, checking off on their 49 point checklist that they had completely cleaned all items that were supposed to be done. However, after they left, we noticed that many of the items had not even been touched. We have three dogs, so dog hair is definitely an issue in our home. Even things like ceiling fans that they checked off remained with dust on them. We immediately called the home office regarding the poor cleaning and they said somebody would be out the next day to do a FREE re-clean. The person that came out the next day was absolutely appalled at how much had not been done and said she had not been budgeted the time to do a complete re-clean which in her opinion, was what was needed. She called her supervisor from our home stating that more time needed to be budgeted and she was going to leave and come back at a later date. She and a partner came back to do the reclean, but we were CHARGED For it. When we called Maid Pro asking why we were charged for a re-clean of the original clean that was done poorly, they acknowledged the mistake but said that they do not do refunds so we could just have the next cleaning for free. At this point, we were completely frustrated with them and honestly did not trust that they would not charge us since they had already charged our card without our permission and we again asked for our money back, (which they refused). We tried contacting their corporate headquarters but they just kept routing our calls back to the Hudson office only to continually be told that they don’t provide refunds because it’s against their policy - even if they weren’t given permission to charge it in the first place.

Dave

Carly and Bianca were great! They worked hard in a very methodical way which made my home feel like a wonderful place to live. They even got the dog hair that I couldn’t get out of the carpets, and made it look like three small children aren’t roaming determined to make the biggest mess possible. I hope to have them back soon.

Christina Heslip

We love our pro Carly and today we had the pleasure of working with Bianca! The two of them are a super duo. Carly is at ease and understands our needs flawlessly completing our cleaning needs. Bianca is so conscience and thoughtful in the way she approached our cleaning needs as well as being super clear about how she managed it. Thank you both!

janet Del

Today we were graced by Dawn and Lexi. Having two dogs is a challenge that one again was met with ease. While out maneuvering our furry children, both women once again restored cleanliness to our home. It is so nice to have our home looking and smelling clean. Thank to both for their superior job.

JM Kenna

I had a great team for my move-in clean. Bianca and Jasmine did all that I asked, and more. When finished, we went through the house to be sure I was satisfied, which I was. Highly recommend!

John T Chiorando

Hello! We had services performed on 8/29. Today is 9/ something...

I promised Myla, Samantha, Carly, and Bianca I would write a review. I'm doing it... right now ladies.

Poor Samantha got about 20% of my emotional baggage dumped on her. I wasn't mean, but definitely not things she should be worried about. So, thanks for that.

These ladies blasted through my house, but it was a most of the day process. They were subbing players in and out, helping each other, and having a good time.

I appreciated that a lot because I was a mess. Ask poor Sam. Anyway, thank you, ladies!

Jessica Martin

I’m 37 weeks pregnant and wanted to deep clean our home before our baby comes so we hired MaidPro to do just that, and they did! Carly & Bianca were very nice and did a wonderful job! Thank you so much!

Jessica McCreary

Bianca and Jasmine were great! They explained everything agreed upon, made sure I had time to look at everything, and left my home looking and smelling amazing! Definitely recommend!