Up & Go - Brooklyn, New York

Angélica Soberanes

Excelente, me encanta esta iniciativa cooperativa para inmigrantes

Brittany

Some of the cleaners with this service may be great, but unfortunately my experience was terrible. The estimates that they give are innacurate and when my final invoice came, I was charged for more 9 hours even though the cleaner was only there for less than 5. When I reached out to customer service they gave me some excuse about flate rates, even though it says nothing about that on the site and the invoice breaks it down in cost per hour. They also sent two cleaners for some reason and charged me doube (hourly rate for each of them). For context, this was for a job cleaning three room (kitchen, bathroom, livingroom) in an apartment I had just moved into and that were still mostly empty. Won't be using or recommending this service at all in the future.

Josh Goldberg

Excellent. We were able to schedule with the Philadelphia branch soon after I asked, and the two cleaners were friendly and did a wonderful job. No complaints at all. The house looks great!

Shilo Garner

Good quality! Maria worked with me for severals days helping me develop a cleaning schedule. The first clean was amazing and well needed, it included a deep clean that you must pay for.. and it is well worth it~
I will be continuing to do business with Up & Go

Eva-Lynn Podietz

Have had women from this organization come 4 times to clean my apartment. They work hard. They work smart, and my apartment is sparkling after they've been here.

Sangeeta Gupta

I hired this service on recommendation from my daughter because it is a COOP. My experience was not even one start worth. Cleaning lady arrived with very sad looking vacuum and handful of supplies. I opted for these two services because I thought my vacuum and cleaning supplies will not be good enough for deep cleaning. Person who came to clean was extremely slow. When I called the customer service after 2 hours that she is taking way too long to clean and has only cleaned the kitchen so far, their answer was thay my house must be very dirty. For the context My apartment is in brand new building and is being cleaned regularly. I requested them to have her just clean the bathrooms and vacuum the living room and leave. In the middle of the cleaning her vacuum broke which they charged 16 dollars for/per service.I understand that everyone works at their own speed and things can break. I would not have been so upset if customer service would have handled it. I will not recommend this service to anyone.

owner owner (cnnnext)

Great site

Saul D.Aguirre