Done. Life Beyond Cleaning - Brooklyn, New York

Lilly

The cleaner was pleasant to work with but the whole thing felt rushed. I paid $300 for a move-in cleaning into a new unfurnished apartment and for that price I expected more attention to detail. Things were missed like only the top of the kitchen sink was cleaned and there was still dust in closet corners, some cabinets, etc. Outlets were supposed to be included but weren't. Other things were cleaned well like the windows and she did go the extra mile to clean the broiler like I asked. I let the company know and they gave me a partial refund. I love the live chat on the site - they responded quickly and at all hours.

Sarah Humphreys

We are really pleased with this cleaning service. Jesse was efficient and very accommodating. Our apartment looks thoroughly cleaned and Jesse was a pleasure overall.

Patrick Mock

Severely disappointed and taken advantage of.

I was moving into a house and thought I would hire a respectable cleaning company to complete a cleaning. They arrived at my house realized I wasn't there to supervise because the house was empty (and incredibly easy to clean) and it really just seems like someone hung out in the house, sprayed some clorox and left.

I paid over $500 (yes over $500!!) for a deep clean (including interior windows, inside kitchen cabinets, inside fridge and drawers) and everything is still filled with crumbs and sticky from the previous tenant. I sent photos of the issue spots and the company wrote back to me calling me a liar and saying I was trying to take advantage of them by sending fake photos. I followed up with even more photos proving the initial photos were real. They even told me one of their executives signed off on the job at my house. Frankly, it was sub par and I would never recommend this service. Their standards are very low; be careful when booking and if you do, watch them like a hawk.

STAY AWAY.

JobOffer Easy

I am very impressed with DONE cleaning service. My place has not been cleaned for 2 months. It was disgusting and dusty. I booked cleaner , it was super easy to do it. The lady was right on time and very nice. She was able to get everything cleaned in two hours. When I walked in, it was better than I expected. The smell was fresh, all items lay neatly. I am very pleased and will definitely work with this company again. Thank you for making this such an easy and great experience!

Adelle McElveen

I got really busy at work (and with life) and lost control of my kitchen. The idea of washing all the dishes and cleaning everything became overwhelming. I looked at a few cleaning companies, but it looked like everyone was going to charge me extra for a lot of dishes, and there was no way I could say 'just do the kitchen' or 'just do the dishes'. I would have been charged for a whole apartment. Thankfully I found Done! They let me make a custom request for just the kitchen. I requested a cleaner Monday evening and by Wednesday afternoon Cary was at my door. Two hours later he left and I can finally use my kitchen again!

Stefan Nachtigall

Because of the pandemic, we went months without a home cleaning. We finally felt comfortable going back to Done, partly because of their policies to take anti-Covid precautions, and partly because they are just really good. Our apartment feels soooo much better now that it is clean.

Pavel Zinchenko

During this pandemic I was very skeptical of letting anyone in my house to clean. I was very thankful that they sent Angelica who came in with PPE and did a very good job. Angelica was on time, pleasant and asked the right questions. I'll definitely be using this service again

Ty Rosa

Done was absolutely amazing! I am a clean freak and was very impressed with all of the things that they found to clean in my home! My professional even cleaned my windows, door frames, and baseboards. I highly recommend them!